Contact information
Questions about an order, a size or a fabric? Write to us and a person will reply — usually the same day, always within 2 business days.
Customer care
Email: care@comfyworks.in
Phone: +91 97905 44870
Hours: Monday to Saturday, 10am to 6pm IST
Please include your order number. It is in your confirmation email and starts with #.
Returns and cancellations
Email care@comfyworks.in within 2 calendar days of delivery for a return, refund or exchange, and within 1 hour of ordering to cancel. Full details are in our Return, Refund & Exchange Policy.
Please do not ship anything back before we reply — an unannounced return cannot be traced to an order.
Registered office and returns address
Comfy Works
8B, Pattanam Itteri Road, Ondipudur
Coimbatore, Tamil Nadu 641016
India
Grievance officer
In line with the Consumer Protection (E-Commerce) Rules, 2020:
[TO CONFIRM — name]
Comfy Works Private Limited
Email: care@comfyworks.in
We acknowledge complaints within 48 hours and aim to resolve them within one month.
Wholesale and press
For stockist enquiries or press, email care@comfyworks.in with "Wholesale" or "Press" in the subject line.
[TO CONFIRM] GSTIN, CIN and the name of our grievance officer are to be added here before launch.